Frequently Asked Questions
Frequently Asked Questions of Milesight Connectivity Suite
Q1: Can the Milesight VPN be installed in Ubuntu version 22.04? Answer: Not support yet, Milesight VPN only supports Ubuntu Server version 20.04 now. ...
Thu, 3 Nov, 2022 at 5:11 PM
Q1: How much data can Milesight IoT cloud store information? Answer: Milesight IoT cloud can store every device’s data for 12 months for check, but you ca...
Thu, 28 Jul, 2022 at 8:21 PM
Q1: Can third-party gateways be added to Milesight Devicehub? Answer: Not supported. For Milesight Devicehub platform, it can only be used to manage gatew...
Wed, 27 Apr, 2022 at 11:57 AM
Q1: For Toolbox app, how to prevent others from controlling the device through NFC? Answer: At present, everyone using the toolbox can read the sensor. If...
Tue, 1 Mar, 2022 at 8:27 PM
Q1: Does Milesight IoT Cloud support export history data? Answer: Yes, Milesight IoT Cloud can export data from past 3 months. Q2: What is the file fo...
Wed, 26 Jan, 2022 at 11:06 AM
Q1: How many dashboard I can create in Milesight IoT Cloud? Answer: You can create 5 dashboards at one account, but you can set many wedgits in one da...
Fri, 7 Jan, 2022 at 11:06 AM
Q1: How to change the Milesight VPN encryption to AES-256? Answer: Please access the Milesight VPN Web GUI, modify the encryption to you desired, save a...
Sat, 8 Jan, 2022 at 5:08 PM
Q1: If the sensor is deleted from Milesight IoT Cloud, it is possible to restore all previous data? Answer: No, the data will also be deleted in cloud b...
Fri, 7 Jan, 2022 at 11:06 AM
Q1: Is it possible to add specific widgets of RS485 in Milesight IoT Cloud? Answer: Not support now. If you have any requests for it, please contact M...
Fri, 7 Jan, 2022 at 11:05 AM
Q1: I changed unit display of temperature in Cloud platform , but why didn't the unit of the temperature of sensor change along with it? Answer: T...
Sat, 8 Jan, 2022 at 5:06 PM