Frequently Asked Questions

Frequently Asked Questions of Milesight Connectivity Suite

Connectivity Suit FAQ-June 2021
Q1: Why the MAC address shown in the DeviceHub is different from the device? Answer: The MAC address displayed on the device is a range for Ethernet p...
Tue, 6 Jun, 2023 at 5:02 PM
Connectivity Suit FAQ-May 2021
Q1: How to buy the license to extend the MilesightVPN to more than 25 devices? Answer: Free license supports at most 25 devices manageable. To manage ...
Fri, 7 Jan, 2022 at 11:05 AM
Connectivity Suit FAQ-April 2021
Q1: About Milesight VPN software: 1. How many UR routers can be connected simultaneously to the Ursalink VPN Server? 2. Is it necessary to use certi...
Fri, 7 Jan, 2022 at 11:05 AM
Connectivity Suit FAQ-March 2021
Q1: How to install Milesight VPN on my server? Answer: please refer to MilesightVPN User Guide.   Q2: Can we use Milesight DeviceHub locally but n...
Sat, 8 Jan, 2022 at 5:07 PM
Connectivity Suit FAQ-February 2021
Q1: I have installed Milesight DeviceHub. When I tried to login the system for first time with Gmail I got "Authentication fail error"! Could ...
Sat, 8 Jan, 2022 at 5:09 PM
Connectivity Suit FAQ-January 2021
Q1: What's recommended volume size for DeviceHub server to manage 200 devices? Answer: Highly recommend the 60G for a better experience.   Q2:...
Fri, 7 Jan, 2022 at 11:05 AM