Q1: Can third-party gateways be added to Milesight Devicehub?
Answer: Not supported. For Milesight Devicehub platform, it can only be used to manage gateway and router offered by Milesight.
Q2: Can we export CSV or JSON file of sensor’s data from Milesight IoT Cloud and use it on my database?
Answer: You can go to My Devices-> Devices -> List of cloud Web GUI to download the CSV file, JSON format is not supported.
Q3: How Milesight protect the data from the water valve/meter to your gateway then to your Milesight IoT Cloud? And how to ensure that the data will not be tampered.
Answer: The data from sensor to gateway is through Lora communication. The security mechanism is based on the LoRaWAN protocol. You can refer to:
There is also a certificate security mechanism between the gateway and Milesight IoT Cloud, you can refer to:
Q4: Can Milesight IoT Cloud send data automatically to a third party MDMS (meter data management system)?
Answer: No, Milesight IoT Cloud does not send data to third platform.But if the MDMS supports MQTT/HTTP/HTTPS, Milesight gateway can transfer the data directly.
Q5: Does Milesight support Multitenancy in your IoT Cloud and DeviceHub Platforms?
Answer: Yes for DeviceHub, Milesight IoT Cloud does not support multitenancy