Frequently Asked Questions

Frequently Asked Questions of Milesight Connectivity Suite

Connectivity Suit FAQ-November 2021
Q1: How many dashboard I can create in Milesight IoT Cloud? Answer: You can create 5 dashboards at one account, but you can set many wedgits in one da...
Fri, 7 Jan, 2022 at 11:06 AM
Connectivity Suit FAQ-October 2021
Q1: How to change the Milesight VPN encryption to AES-256? Answer: Please access the Milesight VPN Web GUI, modify the encryption to you desired, save a...
Sat, 8 Jan, 2022 at 5:08 PM
Connectivity Suit FAQ-September 2021
Q1: If the sensor is deleted from Milesight IoT Cloud, it is possible to restore all previous data? Answer: No, the data will also be deleted in cloud b...
Fri, 7 Jan, 2022 at 11:06 AM
Connectivity Suit FAQ-August 2021
Q1: Is it possible to add specific widgets of RS485 in Milesight IoT Cloud? Answer: Not support now. If you have any requests for it, please contact M...
Fri, 7 Jan, 2022 at 11:05 AM
Connectivity Suit FAQ-July 2021
Q1: I changed unit display of temperature in Cloud platform , but why didn't the unit of the temperature of sensor change along with it? Answer: ...
Sat, 8 Jan, 2022 at 5:06 PM
Connectivity Suit FAQ-June 2021
Q1: Why the MAC address shown in the DeviceHub is different from the device? Answer: The MAC address displayed on the device is a range for Ethernet p...
Sat, 8 Jan, 2022 at 5:05 PM
Connectivity Suit FAQ-May 2021
Q1: How to buy the license to extend the MilesightVPN to more than 25 devices? Answer: Free license supports at most 25 devices manageable. To manage ...
Fri, 7 Jan, 2022 at 11:05 AM
Connectivity Suit FAQ-April 2021
Q1: About Milesight VPN software: 1. How many UR routers can be connected simultaneously to the Ursalink VPN Server? 2. Is it necessary to use certi...
Fri, 7 Jan, 2022 at 11:05 AM
Connectivity Suit FAQ-March 2021
Q1: How to install Milesight VPN on my server? Answer: please refer to MilesightVPN User Guide.   Q2: Can we use Milesight DeviceHub locally but n...
Sat, 8 Jan, 2022 at 5:07 PM
Connectivity Suit FAQ-February 2021
Q1: I have installed Milesight DeviceHub. When I tried to login the system for first time with Gmail I got "Authentication fail error"! Could ...
Sat, 8 Jan, 2022 at 5:09 PM