Trouble Shooting

Fail to Access the Network of Milesight Gateway
Milesight gateways provide multiple backhauls for network connection. Here are the symptions about failing to access the network via Wi-Fi, Ethernet or cell...
Wed, 12 Jan, 2022 at 7:22 PM
Fail to Access the Web GUI of the Gateway
Symptom 1: Computer can't recognize the Ethernet port of gateway. Checklist: Check if gateway system completes startup and works fine via LED status...
Wed, 12 Jan, 2022 at 7:20 PM
Fail to Activate LoRaWAN Node to Milesight Gateway
Description For LoRaWAN devices, there are two join network methods can be chosen to join network: ABP : Fixed Device Address, Networks Session Key will ...
Wed, 12 Jan, 2022 at 7:44 PM
How to Analyze Connecting Issue between Milesight Gateway and Milesight IoT Cloud
Description To connect Milesight Gateway to Milesight IoT Cloud, we can just create it in Milesight IoT Cloud with the SN, then enable 'Milesight IoT ...
Wed, 12 Jan, 2022 at 7:38 PM
Fail to Connect Milesight LoRaWAN Gateway to ChirpStack Server
Description This guide is aimed at troubleshooting about Milesight gateway connect with ChirpStack platform failed problem. Solution Tip 1. Go to ...
Wed, 12 Jan, 2022 at 7:48 PM
Fail to Control Device via MQTT Downlink Command
Description Milesight nodes support receive downlink command from MQTT broker. For more detail about communication protocol for Milesight nodes, please vis...
Wed, 12 Jan, 2022 at 7:46 PM
How to trouble-shoot the GPS data loss in Milesight Gateway
Milesight LoRaWAN gateways support GPS which is used to locate the position. The GPS data will be sent to platform connected as well, the time will be 10 se...
Wed, 12 Jan, 2022 at 7:18 PM
How to Reduce Cellular Data Usage in Milesight LoRaWAN Gateway
Milesight LoRaWAN Gateway supports different network access methods, including Ethernet, cellular and Wi-Fi, with which gateway is able to visit Internet. I...
Wed, 12 Jan, 2022 at 7:23 PM
Fail to Connect Milesight Gateway to TTNv2
This article descirbe the troubleshooting of failing to connectt Milesight gateways to TTNv2. IMPORTANT: The Things Network is moving to The Things Stack (...
Wed, 12 Jan, 2022 at 7:34 PM