LoRaWAN Gateways FAQ-October 2021

Created by Harry Hua, Modified on Sat, 8 Jan, 2022 at 4:44 PM by Roger Lin

Q1: Is it possible to upgrade UG6x via TR069 ACS system or SNMP?

Answer: No, UG6X doesn't support TR069 protocol. Although it supports SNMP, it can't be used to upgrade, so far you can remotely upgrade UG6X via Web GUI over VPN or DeviceHub.

Q2: Is it normal for gateway to send downlink command after it receive the uplink packet from sensor?

Answer: Yes, for Class A devices, the RX window will open after it transmit the data. If your sensor supports class C, then the gateway will send the downlink message immediately.

Q3:

1. What is the default behavior for the sensor if the gateway is out of power for a short time <1h and longtime >4h.

2. Will sensor reconnect to the gateway when gateway is back on?

Answer:

1. All sensors will send uplinks regardless of gateway disconnection. So if your gateway is disconnected, sensor data will lose.

2. Yes, you can reboot the sensors to make them re-join the network immediately. Another solution is enabling rejoin mode via Toolbox, after sending specific amount of packets (amount is defined by users) without gateway reply, it will re-join the network. This method will take some times to re-join.

Q4: About Node-RED, I have configured the DeviceEUI in component of Inject node, does the LoRa Output node can recognize the it from Inject and then send payload to specific sensor?

Answer: Not supported, the component of LoRa Output doesn't support to recognize the variables which came from inject and is defined by ourselves currently.

Q5: Does UG67 support ModBus or BACnet?

Answer: You can use Node-RED or Python development to process these features. Besides, UG67 supports ModBus to/over TCP with Milesight UC controllers, please refer to How to Achieve Modbus RTU to/over TCP between Milesight Gateways and Controllers.

Q6: Is it normal to consume 3 MB per day when connecting gateway to network server even not sending LoRaWAN node data?

Answer: Yes, the range is normal. Take connecting gateway to Milesight IoT cloud as example, according to our calculation, it will consume 2 MB per day.