DeviceHub supports adding different roles of Milesight device management accounts for the device installers and technical supports.
Root: There is only one root account and it can create Super Admins, Admin users and Basic Users.
Super Admin: can create Admin users and Basic Users.
Admin: can create Basic Users.
Basic Users: have task-based permission, no permission to create users, usually for a technical support or installer.
This article will guide you how to create sub-accounts and manage sub-account devices.
1. Set Outgoing Mail Server
If you install DeviceHub in your own server, sub-account registration requires the DeviceHub to send activation emails to sub-account email addresses. Please set the outgoing mail server in Setting -> Email.
If you use cloud version DeviceHub, please contact Milesight technical support to create sub-accounts.
Click Test to check if this mail server works.
2. Add sub-accounts
Go to Setting->General and confirm the number of Managing/Max Manageable.
Go to Setting->User and click the Add button to add the sub-accounts. Below is the necessary sub-account information:
Username: The name of the sub-accounts.
Role: Super Admin, Admin and Basic is optional according to your account level.
Email: The email used by user to login in DeviceHub server.
Manageable Devices: The number of devices that user can manage. (Less than the number of Max Manageable)
Company and Mobile is optional.
After creating the sub-account, you can also change the number of manageable devices or delete the sub-account here.
3. Sub-account Activation
Sub-account will receive an activation email.
Click the link in the email to complete the sub-account registration.
After registraion, users can use the email address and password to login in sub-accounts.
Note: If the sub-account does not receive the activation email, you can follow the steps to send the activation email again.
4. Sub-account Device Management
Go to Setting->My Device, you can share the device permissions under the account to the sub-account.
Go to Setting->User Device, you can manage the devices under your sub-account including adding your own management permissions or transfer to other sub-accounts.