Fail to Access the Web GUI of the Gateway

Symptom 1: Computer can't recognize the Ethernet port of gateway.

Checklist:

1. Check if correcrt Ethernet port is connected to computer. (Not console port)
2. Check if gateway system completes startup and works fine via LED status. For UG8x, slowly blinks of SYS/System LED indicates the system works; for UG6x, staticly light of STATUS LED indicates the system works.
3. Change another network cable and check if bad contact between gateway and computer.
4. Change another computer.

Symptom 2: Browser fails to show login page of the gateway when accessing via default IP.

Checklist:

1. Check if loggin IP is correct. Please find default IP from gateway label.
2. When the default IP is 192.168.23.150, assign the computer IP following the article How to Login the Web GUI of Gateway?.
3. Check if computer subnet is conflict with default IP of the gateway.
4. Ping IP address of gateway from computer terminal.
5. It's recommended to use Chrome browser to access the web GUI.

Symptom 3: Loggin page shows but unresponsive when you fill in username and password.

Checklist:

1. Check if username and password are correct;
2. Clean the cache of the browser and check if loggin page still shows. If not, please refer to Checklist of Symptom 1 and 2.