Unable to Get Network Connection/Access via Wi-Fi

NOTE: Wi-Fi is not supported by default in all models of Ursalink cellular routers or LoRaWAN gateways. If you need it, please contact your sales manager. Information below is for Ursalink routers/gateways with the Wi-Fi module.

Hardware: Antenna; Radio Frequency Cable

Software: As Client; Conflict with LAN; Link Failover

Hardware:

1. Antenna

Along with the parcel, there should be a WLAN antenna inside. Connect it to WLAN port on the surface (refer to Quick Guide for port position of each model) and tighten it.

2. Radio Frequency Cable

If you have opened the enclosure of Ursalink device already, double check if the radio frequency cable is correctly connected to Wi-Fi module or crossed by other radio cables. If it’s crossed over LoRa cables, modules or other circuit, there may be frequency deviation or interference.

Software:

On “Network>Interface>WLAN” navigation bar, you’ll find most frequently-used configuration of WLAN connection. WLAN modules in Ursalink routers/gateways work as either Access Point (AP) or Client. With “Work Mode” set as Client, Ursalink routers/gateways connect to an existing AP in local network environment to get internet access.

1. “Scan” for local AP

If your local AP weren’t shown here, go to “Status>Overview” and see whether this Ursalink gateway has firmware version under 80.0.0.43 (included). It’s recommended to keep updated, you can download the latest firmware on Download Centre and go through its release note.

Antenna improper connection could also lead to this problem, please refer to “Antenna” section above.

2. Network Segments Conflict

For Ursalink gateway with firmware version 80.0.0.62 and above, default Ethernet port IP is 192.168.23.150 with 23 as network segment. For Ursalink routers and gateways with lower version, the default Ethernet port IP is 192.168.1.1 with 1 as network segment.

When both Ethernet port and Wi-Fi are sharing 1 as the same network segment, the device will fail to access Internet. Connect your PC under existing Wi-Fi and run “ipconfig” to find out whether the Wi-Fi is assigning IP addresses with 1 as network segment, too. In this case, you can manually change LAN/Bridge network segment as 2 to solve this issue quickly.

3. On “Network>Link Failover>WAN Failover”, set wlan0 as “Main Interface” to use WI-Fi first when connecting to network

How to Achieve Always-on Capability of Network? Check out this article!